April 13, 2016- As part of the Persante commitment to better service our customers, Persante Helath Care (Mt. Laurel, NJ) has invested in the latest generation of phone call center technologies.This new system will enable broader features for personalized customer call queue management, messaging, metrics and visibility. The implementation and roll-out process has started with a slated go-live date of April 2016.
"This investment in new call center technology is just one of many that Persante will be announcing in the near future," stated CEO, Joe LaPorta. "We believe these investments will increase both customer and employee satisfaction and provide for a better overall patient experience."
For more information, please visit: www.persante.com